MVB88 Terms and Conditions

01Acceptance of Terms

By accessing, registering on, or using the mvb88 platform in any way, you confirm that you have read these terms and conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and mvb88. If you do not agree with any part of these terms, you must not use the mvb88 platform.

These terms apply to all services offered by mvb88, including but not limited to online slots, live dealer games, sports betting, jackpot games, and the mvb88 wallet. They apply whether you access mvb88 through a web browser or through the mvb88 mobile app.

02Eligibility

To register and use mvb88, you must meet all of the following requirements:

• You must be at least 18 years of age.
• You must be accessing mvb88 from a jurisdiction where online gaming is not prohibited by law.
• You must not be a current employee, contractor, or close family member of an mvb88 employee.
• You must not have been previously excluded or banned from the mvb88 platform.
• You must be acting on your own behalf and not on behalf of any third party.

MVB88 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

03Account Registration

When you register an mvb88 account, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, mobile number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in account closure.

Each person is permitted to hold only one mvb88 account. If we detect that a player holds multiple accounts — whether under the same name, the same mobile number, the same device, or the same IP address — all duplicate accounts will be closed. Any balances in duplicate accounts may be forfeited, and bonuses claimed across multiple accounts will be cancelled.

• You are responsible for keeping your login credentials secure.
• Do not share your password with anyone, including mvb88 support staff.
• If you suspect unauthorised access to your account, contact mvb88 support immediately.
• MVB88 is not liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.

04Deposits

MVB88 accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a mobile wallet registered in your own name. Deposits made from third-party accounts are not permitted and may result in account suspension pending investigation.

• Minimum deposit amounts are displayed on the mvb88 wallet page at the time of transaction.
• Deposits are credited to your mvb88 balance in real time under normal circumstances.
• If a deposit does not appear in your account within 15 minutes, contact support with your transaction reference number.
• MVB88 does not charge fees on deposits, but your mobile wallet provider may apply their own charges.
• All deposits are made in BDT (Bangladeshi Taka).

05Withdrawals

Withdrawals from your mvb88 account are processed to the same mobile wallet number used for your most recent deposit. This policy exists to protect players from fraud and to comply with anti-money laundering requirements. MVB88 does not process withdrawals to third-party accounts under any circumstances.

• Withdrawal requests are typically processed within 24 hours of submission.
• Minimum and maximum withdrawal limits are displayed in the mvb88 wallet section.
• MVB88 may request identity verification before processing a withdrawal, particularly for large amounts or first-time withdrawals.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see the Bonuses section for details.
• Withdrawals will not be processed if your account has an active investigation or a pending verification request.

06Bonuses and Promotions

MVB88 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, in addition to these general terms. Where there is a conflict between a promotion's specific terms and these general terms, the promotion's specific terms take precedence.

• Bonuses are credited to your account in the form of bonus funds, which are separate from your real-money balance.
• Wagering requirements must be completed before bonus funds can be converted to withdrawable cash.
• Wagering requirements are stated clearly in each promotion — typically expressed as a multiplier (e.g., 20x means you must wager the bonus amount 20 times).
• MVB88 reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Bonuses may only be claimed once per player, per household, and per device unless stated otherwise.
• Any attempt to abuse the bonus system — including creating multiple accounts to claim the same bonus — will result in cancellation of all bonuses and possible account closure.

07Gameplay and Fair Play

All games on the mvb88 platform use certified random number generators to ensure fair and unpredictable outcomes. MVB88 does not manipulate game results in any way. The return-to-player (RTP) percentages for each game are set by the game provider and are not altered by mvb88.

Players are expected to engage with games in good faith. The following are considered violations of fair play on mvb88:

• Using automated software, bots, or scripts to play games or place bets.
• Exploiting software bugs or glitches to gain an unfair advantage.
• Colluding with other players in multiplayer or live dealer games.
• Using any strategy specifically designed to exploit bonus terms rather than to play games genuinely.

08Prohibited Activities

The following activities are strictly prohibited on the mvb88 platform:

• Registering or using an account if you are under 18 years of age.
• Providing false or misleading information during registration or verification.
• Using the platform for any money laundering or financial crime activity.
• Attempting to reverse-engineer, copy, or replicate any part of the mvb88 platform.
• Posting or transmitting any harmful, offensive, or illegal content through any mvb88 communication channel.
• Accessing another player's account without their explicit permission.
• Using VPNs or proxy services to circumvent geographic restrictions.
• Selling, transferring, or purchasing mvb88 accounts.

MVB88 cooperates fully with law enforcement authorities. Any activity suspected to involve financial crime will be reported to the relevant authorities, and account information may be disclosed as required by law.

09Privacy and Data

MVB88 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. The types of data we collect include registration details, transaction history, device information, and gameplay activity.

• Your data is used to operate your account, process transactions, and comply with legal obligations.
• MVB88 does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors, identity verification services, and regulatory authorities where required.
• You have the right to request access to the personal data mvb88 holds about you.

For full details on how mvb88 handles your data, please read our Privacy Policy.

10Responsible Gaming

MVB88 is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, cool-off periods, and self-exclusion. These tools are available to all registered players and can be activated through the account settings or by contacting support.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• Cool-off periods allow you to take a temporary break from the platform without closing your account.
• Self-exclusion permanently or temporarily blocks access to your mvb88 account.
• Once a self-exclusion is in place, mvb88 will not accept any requests to reverse it during the exclusion period.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and support resources.

11Suspension and Account Closure

MVB88 reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account holder has breached these terms and conditions. Reasons for suspension or closure include but are not limited to:

• Providing false information during registration or verification.
• Holding multiple accounts.
• Engaging in prohibited activities or fair play violations.
• Suspected money laundering or financial crime.
• Failure to complete identity verification when requested.
• Abusive or threatening behaviour toward mvb88 staff or other players.

If your account is closed due to a breach of these terms, any remaining balance may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining real-money balance will be returned to your registered payment method after any applicable verification checks.

12Limitation of Liability

MVB88 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. MVB88 is not liable for losses arising from:

• Platform downtime or technical interruptions beyond our reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from a player's failure to keep their account credentials secure.
• Any decision made by a player based on information displayed on the platform that contains an error.
• Internet connectivity issues on the player's side.

In all cases, mvb88's total liability to any player shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13Changes to These Terms

MVB88 reserves the right to update or modify these terms and conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, mvb88 may notify registered players via email or an in-platform notification.

Your continued use of the mvb88 platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

14Contact Us

If you have any questions about these terms and conditions, or if you need clarification on any point, please contact the mvb88 support team. We're available 24 hours a day, 7 days a week, and we'll do our best to give you a clear and helpful answer.

• Email: [email protected]
• Live chat: available through the mvb88 platform and app
• Response time: typically within 1 hour for live chat, within 24 hours for email

For questions specifically about responsible gaming tools, please visit our Responsible Gaming page. For questions about your account data, please refer to our Privacy Policy.